Video: Personal Shoppers for Health Care

As health care costs continue to rise, our Benefit Value Advisors (BVAs) are specially trained to give members multiple options for their care in just one phone call. The program began in 2014 and has since saved more than $40 million in lower out-of-pocket costs for members and lower employer health care costs. Take a moment to get to know a BVA, Claude Baker Jr., and hear from him what his work entails each day.

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Interested in ways we can make the
health care system work better?

Interested in ways we can make the health care system work better?